This is a two-day course on the 8 and 9 Sept 2022

This course is to be held virtually and delegates will be awarded 12 hours of CPD

This booking includes FREE access to our patient safety community of practice and FREE 30 mins coaching per delegate (can be used collectively) , FREE monthly webinars (from Sept 22) and FREE membership to the Institute of CPD

The course tutors will be Dr Jane Carthey and Darren Thorne find our more about them at https://www.facere-melius.org.uk/psirf-tutors

This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:

• purpose of patient safety incident response framework
• introduction to complex systems, system thinking and human factors
• just culture
• duty of candor
• involving staff in incident response
• a high-level overview of system-based response tools
• involving patients, families and carers in incident response
• improvement science and developing system improvement plans
• general response techniques
• interviewing and asking questions
• conducting observations, understanding work as done
• systems frameworks
• response types
• patient safety investigation planning, analysis and report writing
• commissioning and oversight of an internal investigation