This is a two-day course on the 27 & 28 Sept 2022.

This will be a virtual course and will delegates will be awarded 12 hours of CPD.

This booking includes FREE access to our patient safety community of practice and 30 minutes post-course for a choice of coaching, mentoring, co-partnering. Free monthly support webinars (from Sept 22) and free one years membership to the Institute of Continuing Professional Devemoplent.

The course tutors will be Dr Jane Carthey and Darren Thorne find our more about them at https://www.facere-melius.org.uk/psirf-tutors

This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:

• purpose of patient safety incident response framework
• introduction to complex systems, system thinking and human factors
• just culture
• duty of candor
• involving staff in incident response
• a high-level overview of system-based response tools
• involving patients, families and carers in incident response
• improvement science and developing system improvement plans
• general response techniques
• interviewing and asking questions
• conducting observations, understanding work as done
• systems frameworks
• response types
• patient safety investigation planning, analysis and report writing
• commissioning and oversight of an internal investigation