By booking tickets, you agree to the terms & conditions and privacy policies set by:
LEARN SEND Hub bookings made via Bookitbee
Payments can be made using the link in Bookitbee, either via Stripe, or via Invoice.
If you are paying via Invoice you must quote your Purchase Order number (PO) when prompted, an invoice will then be raised for the full amount by LEARN. Should you encounter difficulties with booking via Bookitbee please email training@learnsendhub.co.uk quoting your name, course name and date and time.
Your booking will only be secured upon LEARN receiving payment. If we have not received full payment prior to the event, we reserve the right to offer your place to those on the waiting list. We have a limited number of places available therefore please book early to avoid disappointment.
Cooling Off Period
From the date of making your booking with us, whether online, phone, or post, you have 7 days from which to make a cancellation without charge. Thereafter your booking will be bound by our terms and conditions.
Cancellations
If you are unable to attend, please inform us in writing, email is acceptable, with as much notice as possible.
Cancellations will incur the following charges:
Cancelling a Booking
Charge
Within 7 Days of Making the Booking (Cooling Off Period) - No Charge
15 or more working days prior to the event - No Charge
Cancellation less than 15 working days prior to the event - Full Charge
Non-attendance (except in exceptional circumstances) - Full Charge
These cancellation terms also apply to all last-minute bookings. It is the delegate’s responsibility to ensure that all travel arrangements and time away from work are agreed and in place prior to making the booking.
Substitute
Delegates
Delegate substitution is permitted. All requests must be
made in writing (email is acceptable) from a school email account, and will
only be administered once full payment has been received for the original
delegate place.
Discounts
Any discounts on our courses are exclusive and cannot be
combined. Except for pre-agreed discounts, the higher discount will always be
applied. Where discounts are offered these must be applied at time of booking
and will not automatically be applied. Discounts and offers can only be
used once, and cannot be applied retrospectively.
Content
& Venue
For reasons beyond the control of the organisers, it may be
necessary to alter the course content, timing, venue or access details
(virtual). Content delivered on the day will reflect the latest information
available.
Delegate
Details
Please note that your details entered on the Bookitbee will be
stored on our internal systems in line with our data protection policy.
Getting to the Event
LEARN will not accept liability for any transport disruption or individual transport delays and in such circumstances the normal cancellation restrictions apply. All transport costs (including car parking) and any overnight accommodation costs are the delegate’s responsibility.
By submitting your application, it will be accepted that this booking request has been agreed by the Head Teacher/ CPD coordinator/ appropriate person in your setting.
For Virtual Courses please ensure that you can access the internet at the time of the course. LEARN will not accept liability for any external internet connectivity issues and in such circumstances the normal cancellation restrictions apply.
LIVE IT is a technology partner providing ticket fulfilment services.
The LIVE IT Terms & Conditions and Privacy Policy apply to bookings made using the LIVE IT platform.